Dispatch, Shipping & Delivery

Processing & Dispatch Times

Metal + Maker prides itself on fast and efficient delivery of orders to your door.

Orders are processed and shipped within 48 hours, excluding weekends & public holidays.

You will receive an email when your order has been shipped, along with tracking number, so you know when it's on it's way to you.

If you have any questions regarding your order, please don't hesitate to contact us.

Domestic Shipping (Within Australia)

We use Australia Post eParcel shipping on all orders within Australia. You will have the option to select your preferred shipping method between Standard and Express, as well as options for signature on delivery or safe drop. 

Shipping times may vary depending on your location. For approximate time frames please check the Australia Post website HERE. All orders are shipped from Ballarat, VIC 3350.

International Shipping (Outside Australia)

We currently have currency support and ship to the following countries:

• New Zealand
• United Kingdom
• Ireland
• Canada
• United States of America
• France
• Germany
• Netherlands
• Spain
• Sweden
• Italy
• Norway
• Switzerland
• Greece
• Belgium
• Denmark

Shipping is calculated on the weight of your order.

Please be aware shipping does not include individual country tax & fees. All International items will be marked 'Stainless Steel Jewellery Parts' for the shipping description. You can also change prices to shop in your currency by using our Currency Converter located at the top right hand side when viewing our website.

Packaging

Here at Metal + Maker we are conscious about the Earth.
We are choosing more environmentally friendly options for our packaging and have reduced the amount of plastic we use in our packaging by more than 50%. We understand not everything can be avoided (eg. our plastic zip lock bags.) but we are working on some solutions. We know by starting to make small changes, we will help the Earth in a big way.

We kindly ask you to remove any sticky tape, zip lock bags and pop the cardboard envelope in the recycling  =)